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SmartFAQ is developed by The SmartFactory (http://www.smartfactory.ca), a division of InBox Solutions (http://www.inboxsolutions.net)
Problems (FAQ) > Troubleshooting

Category Q&A
 Troubleshooting
17

Requested and Answered by AdamC on 14-Jan-2006 15:55 (2411 reads)
Samurize uses the Windows Performance Counters to gather a lot of its data, which do not exist in Windows 9X/ME. Also, Windows 9X does not support alpha blending which is needed for Samurize in its current state.

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Requested and Answered by AdamC on 14-Jan-2006 15:55 (2805 reads)
Normally it should take about 3-4 megabytes of memory. Any more than this is usually due to running a config with a lot of ActiveScript meters. This is not the fault of Samurize; Microsoft's runtime libraries use a lot memory. So if you want it to take less memory, cut down on (or remove) the ActiveScript meters.

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Requested and Answered by AdamC on 14-Jan-2006 15:56 (2509 reads)
Try downloading the Microsoft Windows Script Control update from HERE.

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Requested and Answered by AdamC on 14-Jan-2006 15:56 (10147 reads)
When a perfmon crashes or doesn't report data for a while Windows disables it and leaves it disabled. You will probably find relevant events in your event log. Perfmons might also become disabled for other less obvious reasons eg. installing a service pack or a .NET distribution.

You can view the status of your perfmons and enable/disable them using the exctrlst.exe tool from Microsoft, which can be obtained as part of the Windows 2000 resource kit that can be downloaded from here. (Note: this tool also works in Windows XP)

You can also manually rebuild your performance counter library values by following the instructions in this MS article if the exctrlst.exe tool does not work.

There are also reports that disabling your pagefile can break the PerfOs service. Try enabling your pagefile first and then reenabling the perfmons if you have your pagefile disabled. More information here.

UPDATE: If a Performance Object Is Not Displayed in Performance Monitor - check out this link.

Perfmon Fix

UPDATE: If your perfmons are still not working try the following microsoft fix:

Microsoft Support

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Requested and Answered by AdamC on 14-Jan-2006 15:57 (2278 reads)
It's not really a bug, just the way Windows works: Some key combinations can be registered, but can't be invoked. You should avoid Num Lock, Caps Lock, Scroll Lock, Pause, and Print Screen - especially in combination with the Ctrl modifier.

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Requested and Answered by AdamC on 14-Jan-2006 15:57 (3090 reads)
Do the following:

Start -> Run -> secpol.msc

Navigate to:
Local Policies : Security Options

In there look for:

Network Access: Sharing and security model for local accounts.

Chances are that's set to Guest Only. Set it to "Classic - local users authenticate as themselves" and you should be back in business!

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Requested and Answered by AdamC on 14-Jan-2006 15:57 (2588 reads)
If you see nothing at all, chances are that the config was designed for a screen resolution greater than your system is running. Try opening the config in the config editor, zoom out and see if the config is visible in there. If it is, select all the meters (Ctrl+A shortcut) and click & drag (or use the arrow keys) to move them into your screen space in the Design Area.

If images are missing from the config, this will be because either the author did not include them with the config, or because the paths to the images are incorrect. Click on the images that are missing in the config editor and check to make sure the path is correct.

If parts of the config are not working (eg. CPU/net speed meters are reporting 0 all the time), you need to configure these meters correctly for your system in the config editor.

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Requested and Answered by AdamC on 14-Jan-2006 15:58 (3398 reads)
If you want UL/DL speeds of a DSL (via PPPoE) you must select the RAS-port Performance Object in perfmon and then number of Bytes/sec instead of selecting the NetworkInterface Performance Object - even though the DSL connection is on a NIC.

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Requested and Answered by AdamC on 14-Jan-2006 15:58 (6311 reads)
Download and install the Windows Script Control from HERE.

You may have to change the language to download the file needed for your system.

If this still does not work, try this:

Go Start -> Run, type in

regsvr32 scrrun.dll

and press return.

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Requested and Answered by AdamC on 14-Jan-2006 15:59 (2486 reads)
A fix was introduced for this around v1.1x-1.2x but it turned out the fix only worked sometimes, and sometimes it wasn't necessary (eg. I had the bug on my computer, introduced the fix, reformatted a few days later and found I no longer needed the fix - Samurize returned to the correct position). Thus the fix was removed because the behaviour is completely unpredictable.

There is nothing we can do about this sorry As far as I am aware it is a Windows bug and not fixable from our end (unless someone knows otherwise). Windows support for multiple monitor setups is very poor .

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Requested and Answered by AdamC on 14-Jan-2006 15:59 (3310 reads)
Samurize cannot detect when your mouse cursor is over a fully transparent section of your config.

If can place a DrawObject (such as a Rectangle) behind the text meter with a low alpha value, then the entire meter's area will then be clickable.

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Requested and Answered by AdamC on 14-Jan-2006 16:00 (2600 reads)
First of all, make sure you do not have the Click Through option checked for the client

Secondly, there is a bug with Pin To Desktop when you are running a multimonitor setup with the primary display to the right of the secondary display. There is no fix for this yet; as a workaround you will have to set your primary monitor to be the left monitor.

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Requested and Answered by AdamC on 14-Jan-2006 16:00 (2665 reads)
For those of you experiencing crashes when running MBM 5.3.7.0 with the "Start MBM on load" option in your configs, Alex has released a patch for MBM that should fix the problem.

Get it from the MBM website.

You will also have to copy the new MBMStarter.dll file from your MBM/Misc folder to your Samurize folder.

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Requested and Answered by AdamC on 14-Jan-2006 16:01 (3306 reads)
There is a bug in the taskbar client; it does not like being undocked. Thus undocking the Samurize toolbar from the taskbar is not recommended. However, if you must, you should be able to do this:

1) undock it (cancel/ignore any errors)
2) position it where you want it
3) reboot
4) everything should be ok

If you want to dock it back to the taskbar, you will have to repeat the above steps.

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Requested by Andrewleekaho and Answered by AdamC on 04-Apr-2007 10:29 (3206 reads)
Unfortunately the language that Samurize is coded in does not support unicode at present so its very difficult to cope with any other encoded characters.

Hopefully the language will be update to cope with this and then it would be possible for Samurize to be updated.


Requested and Answered by AdamC on 04-Apr-2007 10:25 (5574 reads)
The reason for this is because Samurize is a normally authorised problem and so by default is unable to read the perfmons. To solve this issue you need to add any userid that will access perfmons to the group "Performance Logs User".

This can be done using the Computer management in Control Panel->Administrative Tools.

The userid will need to logoff/login to get these new privileges. Then the config editor and clients should be able to access the perfmons.

[B]Vista Home Premium and below[b]
The GUI interface is not available from Vista Home and below so you need to use a command prompt, with the following command:

NET LOCALGROUP "Performance Monitor Users" username /ADD


Requested and Answered by AdamC on 26-Apr-2007 03:47 (4841 reads)
Unfortunately the Samurize exe's would need to be signed to get around this problem correctly. Due to samurize being freeware this option is not viable because of the cost to get certificates.

There is however a work around that should stop vista blocking Samurize.

Use Group Policy to start Samurize
1) start gpedit.msc
2) go User Configuration -> Windows Settings -> Scripts -> Logon
3) Add client.exe with full path
(Example C:\Program Files (x86)\Samurize\Client.exe in x64 system)


Come On, Get Samurized!